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Our dedication to rigorous quality control ensures that each item meets the highest benchmarks of reliability and performance.
When you choose KES, you're not just choosing a product; you're choosing peace of mind
and consistent excellence.
Whether you're renovating your bathroom, updating your kitchen, or seeking home decor inspiration, our blog is your ultimate resource for all things home improvement.
Join us on this journey to transform your house into the home of your dreams.
Metal First. No Plastic Shortcuts.
We are KES. For 29 years, we’ve served over 15 million people worldwide.
Our eco-conscious, certified-quality products make daily routines smoother while helping you elevate your kitchen and bathroom designs. We’re also ready to provide personalized consultations and bespoke services to support your vision as a modern home creator.
A freestanding toilet paper holder with built-in storage fixes the two real problems of the wall-mounted kind: no drilling into tile, and no bare-roll scramble — reserve rolls live on the stand itself. Choose by base stability, 304 stainless steel, and storage format.
Effective terms, unified across all official channels since October 2022. Last updated: July 3, 2026.
| Product | Leak or drip from body / cartridge | Leak at other locations | Finish & non-leak issues |
|---|---|---|---|
| Faucets & shower systems | Lifetime (original consumer homeowner)* | 3 years | 1 year |
| All other products (accessories, bars, racks, shower heads, handheld sprays) | — | 1 year | |
* For the original consumer purchaser, in the home where the product was first installed. For all other purchasers — including industrial, commercial, and business use — the warranty period is 3 years from the original date of purchase.
If a faucet or shower system develops a leak or drip from the body or cartridge during the Warranty Period, KES will FREE OF CHARGE provide the parts necessary to put it back in good working condition. For other covered issues and products, KES will repair or replace, FREE OF CHARGE, any part that proves defective in material and/or workmanship under normal installation, use and service during the applicable period. If repair or replacement is not practical, KES may elect to refund the purchase price in exchange for the return of the product.
KES shall not be liable for any damage to the product resulting from reasonable wear and tear, installation and maintenance errors, outdoor use, freezing water, abuse, misuse, and use of cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol or other organic solvents. Coverage applies to products purchased from authorized sellers (keshome.com and official KES retail channels); second-hand items purchased outside official channels are not covered.
KES is not responsible for removal, installation, labor charges, or other incidental or consequential costs. In no event shall the liability of KES exceed the purchase price of the product.
KES AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KES AND/OR SELLER DISCLAIM ALL LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. This warranty applies only to KES products sold in North America and Europe.
Plain-English guide with examples: KES Warranty Explained.
