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We are KES. Since 1996, we’ve served over 15 million people worldwide.
Our eco-conscious, certified-quality products make daily routines smoother while helping you elevate your kitchen and bathroom designs. We’re also ready to provide personalized consultations and bespoke services to support your vision as a modern home creator.
A pull-down faucet lives or dies by its moving parts: the hose, the docking system, and the spray head. Here is how each works, how it fails, and what to check before buying.
Kenny Mai is co-founder and CEO of KES HOME, a kitchen and bath brand focused on thoughtful, metal-first products that make everyday living more seamless.
The Chinese University of Hong Kong; University of Illinois Urbana-Champaign
Languages
English, Mandarin, Cantonese
Focus
Kitchen and bath product development, materials, and product operations
KES began in 1996 as an OEM manufacturer for established plumbing-fixture brands. Kenny joined the family business in 2012, co-founded the KES consumer brand, and today leads the company as CEO.
At KES, Kenny focuses on product development, market insight, product strategy, and product operations. He works across product, engineering, sourcing, quality assurance, operations, and customer-facing teams to identify real customer needs and translate them into practical product decisions.
His work includes evaluating new product and category opportunities, defining product-development priorities, reviewing material and functional tradeoffs, guiding product testing and validation, and improving products based on market signals and customer feedback.
Kenny is particularly interested in how material choices, product construction, installation experience, everyday usability, and long-term maintenance affect the performance of kitchen and bathroom products.
Most of what fails in a kitchen or bath product fails somewhere the buyer never sees — the cartridge housing, the waterway, the threads behind the escutcheon. That is where I spend my time. A spec sheet that says “metal construction” does not tell you which parts are metal, and plastic is not always the wrong answer: a certified polymer is fine in a dry, low-stress role. What I care about is that the part holding pressure for ten years was chosen on purpose — and that we can say which part that is.
— Kenny Mai, Co-Founder & CEO of KES HOME
Areas of Focus
Product Development
Market Insights
Product Strategy
Product Operations
Kitchen and Bath Products
Materials and Product Construction
Product Testing and Validation
Customer Experience
Topics Kenny can speak to
Kenny is available to journalists, editors and researchers covering kitchen and bath products, home improvement, materials and manufacturing. Recent and recurring topics:
What “metal construction” actually means on a faucet spec sheet — and what the phrase legally hides
Why lead-free certification (California AB 1953, NSF/ANSI 372) says nothing about plastic internals
Where faucets actually leak: cartridges, O-rings and supply lines, and which failures are preventable
Matching material to job: 18/8 stainless steel, solid brass and zamak, and the honest tradeoffs between them
What OEM manufacturing reveals about how a product reaches a retail shelf
How customer reviews and after-sales data feed back into product design
Media enquiries: pr@keshome.com · Interviews in English, Mandarin or Cantonese · Typical response time: two business days.
What Kenny Works On
Product development
Kenny leads product development at KES. He explores new product and category opportunities, defines the customer problems a product should solve, sets development priorities, and decides the tradeoffs across materials, construction, function and everyday use experience. He drives sampling, testing, validation and iteration through to launch.
Market insight
Kenny reviews customer needs, product reviews and recurring complaints, follows kitchen, bath and home-product trends, and studies competing products, material choices and market gaps. He works with the team to turn those market signals into concrete product opportunities.
Product strategy
Kenny owns product strategy at KES. He decides which categories and product directions to prioritise, defines positioning, target users and core value, balances user need, product performance, cost and verifiability, and makes the final go / no-go call on new products.
Product operations
Kenny coordinates across product, engineering, sourcing, quality, marketing and customer-service teams. He helps drive product improvements from customer feedback and after-sales issues, works to keep product information consistent across the website, product pages and media materials, and supports turning product knowledge, test results and development insight into public content.
Articles on the KES blog are written by the KES editorial team and reviewed for technical and product accuracy by Kenny Mai before publication. A review covers material and specification claims, statements about testing and standards, and every figure attributed to a standard or public source. Where a claim cannot be verified, it is removed rather than softened.
Articles Kenny wrote himself carry a By Kenny Mai byline; articles he checked but did not write carry Written by KES Editorial Team · Reviewed by Kenny Mai. Every article shows a visible last-updated date.
About KES (boilerplate): KES is a kitchen and bath brand built on a metal-first approach to product design. The business began in 1996 as an OEM manufacturer for established plumbing-fixture brands and now sells its own products across North America, Europe and Japan. KES faucets and drinking-water fixtures are cUPC and NSF certified and meet the 0.25% weighted-lead limit set by California AB 1953, verified to NSF/ANSI 372.
Logo files and product imagery are available on request.