SHIPPING AND DELIVERY

1.TRACKING YOUR ORDER

Once your order leaves our warehouse, a tracking number will be emailed to you. Tracking codes take 1~3 business day to activate.

2.BACK-ORDERED ITEMS

If an item is out of stock you will be contacted as soon as possible. You will have the option of waiting for the back-ordered item, splitting the shipment and having all the in-stock items sent immediately, choosing a replacement item or cancelling the back-ordered item.

3.LOST OR DAMAGED PACKAGES

If your package arrives damaged, or if you are missing any items from your order, please contact us immediately at E-mail: cs@keshome.com. We will take care of the problem as soon as possible. Please be sure to save your box and all packing materials in case an inspection or pickup is needed.

4.SHIPPING RESTRICTIONS

Due to manufacturer restrictions, as well as international and domestic regulations, we are currently unable to ship to Military APO/FPO addresses.